There is a shop on our website that means you can buy any So Divine products 24/7 delivered discreetly to your door.

So Divine is also available from several other ecommerce sites like Look Fantastic, Feel Unique, Amazon and eBay. If you prefer to look at physical products, our brand is stocked in a number of independent retailers as well as Tesco and Boots.

Helpful instructions on how to use your product can be found on the back of packaging and in the product manual you’ll find in the pack. Copies of product manuals can be found on the relevant product page too.

You will also find extra advice and help on our blog .

We are so excited for you to start this discovery journey! We have a filter available when looking through our So Divine range to filter the ideal products for beginners. We also have a product selector to help you choose the right toy for you based on your preferences.

And don’t forget to check out our advice hub blog that provides lots of information and help on sexual wellbeing with our sexpert Jess Wilde

Due to hygiene reasons, we are not able to accept returns without a fault or defect once the product has been opened.Our Returns Policy does not affect your statutory rights. For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

We can provide more support in correctly using your product or help you choose another suitable product from the So Divine range. We have product manuals available on each product page and why not try our product selector to choose the right toy to spice up your life?

Please accept our apologies if you believe there is a fault with your item. We take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail. Please contact us with further details and provide as much information and images as possible to help us understand the fault and resolve the matter for you. We would be happy to provide a replacement part or product, a suitable alternative or discuss a refund where necessary.

Please accept our apologies if you have received an incorrect item. Please contact us with further details, we will work to provide the best solution for you as quickly as possible.

Please accept our apologies if you have received a damaged item. Please contact us with full details, attaching any pictures you have of the damage to the message.

If damage has been caused during transit, we ask that you do not refuse delivery, instead accept the goods, and contact us immediately. Refusing a delivery may result in a delay of the parcel being returned.

Most So Divine products are fully waterproof, but this is not always possible. Please refer to each product’s details explain on packaging, product manuals and on the relevant product pages.

Please store your item in a cool, dry area, out of direct sunlight. Products should not be stored in contact with other products, especially products made by other companies. Please remove batteries after use or cover batteries with battery isolator provided. Rechargeable items should be partially charged when placed into storage to best extend battery life.

Cleaning your toys regularly is essential for prolonging their life and keeping them functioning at their best. Products can be cleaned using warm water and soap or you can choose to clean them with a sex toy cleaner.