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So Divine

Privacy Policy

This privacy policy applies between you, the User of the website and So Divine, the owner and provider of this website. Our website address is www.so-divine.com

So Divine takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relations to your use of the Website. Please read this privacy policy carefully.

So Divine maintains suitable account protection policies to store information provided by customers. Although measures are taken to ensure that passwords are safely and securely protected, it is the responsibility of the customer to ensure that your password and website activities remain confidential.

You may contact the So Divine team by email at [email protected]

DEFINITIONS AND INTERPRETATION

In this privacy policy, the following definitions are used:

  • Data – collectively all information that you submit to So Divine via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
  • Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
  • GDPR – the General Data Protection Regulation (EU) 2016/679;
  • So Divine, we or us – So Divine, a trademark of Viator Health Limited, a company incorporated in with registered number 07454584 whose registered office is at VH2, Dyrham Lodge, 16 Clifton Park, Bristol, BS8 3BY;
  • User or you – any third party that accesses the Website and is not either (i) employed by Viator Health Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Viator Health Limited and accessing the Website in connection with the provision of such services; and
  • Website – the website that you are currently using, www.so-divine.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  • In this privacy policy, unless the context requires a different interpretation:
  • The singular includes the plural and vice versa;
  • References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy

SCOPE OF THIS PRIVACY POLICY

1. This privacy policy only applies to the actions of So Divine and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

2. For purposes of the applicable Data Protection Laws, So Divine is the “data controller”. This means that So Divine determines the purposes for which, and the manner in which your Data is processed.

DATA PROTECTION AND SECURITY

So Divine agrees that any personal information collected from this website is subject to the restrictions detailed in the Data Protection Act 1998. Further information on the Data Protection Act can be found at The Information Commissioner’s Office web site.

We do not make your personal details available to third-party companies for marketing purposes besides the marketing of So Divine products and websites. We (and our representatives) may hold your personal details to process your order and/or maintain your account and/or for research purposes. You have the right to access your information held by So Divine and to have it amended where necessary.

Although So Divine takes appropriate measures to secure any personal information given by users of this site, you acknowledge that the Internet is an open network and the transmission of information over the Internet is not controlled by So Divine. As such, the security of information in transit cannot be guaranteed.

USE OF INFORMATION

In addition to names and addresses supplied for the purpose of processing your order, So Divine may also collect additional information as supplied by you or your computer. This includes your IP Address, which we store as an aspect of our anti-fraud measures for the purpose of protecting our customers; this is performed automatically by our web server. We may also store your Web Browser for troubleshooting and analytical purposes.

When indicated by you during the website registration process, So Divine may on occasion send you promotional e-mail to keep you up to date with new products, services and promotional offers you may be interested in. Your e-mail address and other personal details are kept private if you opt-in to this service. Once you have opted into this service, you may opt out at any time by pressing the “Unsubscribe” link included in any promotional e-mail we send you.

We will collect and use the personal information listed above for the following reasons:

  • To process your order details
  • To improve the customer service delivered by So Divine
  • To improve the accessibility and maintenance of our website
  • To ensure the security of our website
  • Links to other websites
  • So Divine may link to third-party websites on occasion. We do not control or monitor these websites and make no guarantees regarding their contents. We cannot accept any liability for issues that may arise as a result of viewing third-party websites.

DAMAGE TO YOUR COMPUTER

So Divine makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. So Divine shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

HOW WE COLLECT DATA

We collect Data in the following ways:

  • data is given to us by you; and
  • data is collected automatically
  • Data that is given to us by you

So Divine will collect your Data in a number of ways, for example, when you contact us through the Website, by telephone, post, e-mail or through any other means; in each case, in accordance with this privacy policy

DATA THAT IS COLLECTED AUTOMATICALLY

To the extent that you access the Website, we will collect your Data automatically, for example, we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

KEEPING DATA SECURE

We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a username that is unique to you.

we store your Data on secure servers.

Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorized access to your Data, please let us know immediately by contacting us via this email address: [email protected]om

You can obtain detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems. Get Safe Online is supported by HM Government and leading businesses.

So Divine maintains suitable account protection policies to store information provided by customers. Although measures are taken to ensure that passwords are safely and securely protected, it is the responsibility of the customer to ensure that your password and website activities remain confidential.

DATA RETENTION

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlines in this privacy policy or until you request that the Data is deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

YOUR RIGHTS

You have the following rights in relation to your Data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

LINKS TO OTHER WEBSITES

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

CHANGES OF BUSINESS OWNERSHIP AND CONTROL

So Divine may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of So Divine Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

GENERAL

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

CHANGES TO THIS PRIVACY POLICY

So Divine reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

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